bom jpPrivacy Policy

This page describes what we collect when you use bom jp and how we keep that data protected. We at bom jp collect personal information — such as your email, name, date of birth, and payment details — to provide our sportsbook and live-dealer gaming services, comply with legal obligations, and prevent fraud. We use industry-standard encryption and security practices to safeguard your data.

We do not sell your personal information to third parties. We share data only with payment processors, identity-verification providers, and other service partners necessary to operate bom jp. Our servers may be located outside your jurisdiction, but we maintain the same data-protection standards regardless of location.

Our services are available only where local law permits. You are responsible for verifying that your access and use of bom jp comply with your own jurisdiction's law. This privacy policy applies to all users of bom jp, whether you access via desktop or mobile.

What Data We Collect

When you create an account on bom jp, we collect your email address, password, full name, date of birth, phone number, and country of residence. We use this information to verify your identity, comply with payment-provider requirements, and communicate with you about your account.

When you make a deposit or withdrawal, we collect payment details — such as your bank account number, e-wallet identifier, or virtual account reference. We do not store full credit card numbers; payment processors handle card data directly. We collect transaction history — including deposit amounts, withdrawal requests, and bet records — to maintain your account ledger and comply with anti-money-laundering regulations.

We collect technical data when you use bom jp — such as your IP address, browser type, device type, and pages visited. We use this data to detect fraud, troubleshoot technical issues, and improve our platform. We may also collect cookies and similar tracking technologies to remember your preferences and login status.

How We Use Your Data

We at bom jp use your personal data to provide our services — processing deposits, settling bets, paying withdrawals, and delivering live-dealer games and sportsbook markets. We use your data to verify your identity before your first withdrawal, as required by payment providers and anti-money-laundering regulations.

We use your data to detect and prevent fraud. For example, if we notice unusual betting patterns or multiple accounts from the same IP address, we may flag your account for review. We use your data to comply with legal obligations — such as reporting suspicious activity to financial authorities if required by law.

We use your data to communicate with you — sending account notifications, withdrawal confirmations, and promotional offers (if you have opted in). We use technical data to improve bom jp — analyzing which games are popular, which payment methods are most used, and where technical issues occur. We may use your data to contact you if we detect suspicious activity on your account or if we need to verify information.

Third-Party Processors & Data Sharing

We at bom jp share your data with third-party service providers who help us operate our platform. Payment processors — such as DANA, e-wallet, mobile banking, local payment, and online payment — receive your payment details to process deposits and withdrawals. Identity-verification providers receive your name, date of birth, and ID documents to confirm your identity. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

We may share your data with legal authorities if required by law — for example, if we receive a court order or if we detect activity that violates anti-money-laundering regulations. We do not share your data with marketing companies, data brokers, or other third parties for their own commercial purposes.

How Long We Keep Your Data

We at bom jp retain your account information for as long as your account is active. If you close your account, we retain your data for a minimum of five years to comply with anti-money-laundering and tax regulations. After this period, we delete or anonymize your data, unless we are required by law to retain it longer.

We retain transaction records — deposits, withdrawals, bets — for at least five years. We retain technical logs and IP addresses for up to one year, unless we are investigating fraud or a legal dispute.

Account data

Retained for account lifetime plus five years after closure for compliance.

Transaction records

Retained for minimum five years for anti-money-laundering compliance.

Technical logs

Retained for up to one year; longer if fraud investigation is ongoing.

Cookies

Session cookies expire when you log out; persistent cookies expire after one year.

Your Rights & Data Access

You have the right to access your personal data held by bom jp. You can request a copy of your account information, transaction history, and any other data we hold about you. You have the right to correct inaccurate data — for example, if your name or email is wrong, contact our support team to update it.

You have the right to request deletion of your personal data, subject to legal and regulatory requirements. If you request deletion, we will delete your data after the mandatory retention period expires. You have the right to object to certain uses of your data — for example, you can opt out of promotional emails by updating your account preferences.

To exercise any of these rights, contact our support team with your account details. We will respond to your request within 30 days. If you believe we have mishandled your data, you may lodge a complaint with your local data-protection authority.

Cookies & Tracking Technologies

We at bom jp use cookies to remember your login status, preferences, and session information. Session cookies expire when you log out. Persistent cookies remain on your device for up to one year. You can disable cookies in your browser settings, but this may affect your ability to use bom jp.

We use analytics tools to track how users interact with bom jp — which games are popular, which payment methods are most used, and where technical issues occur. This data helps us improve our platform. We do not use this data to identify individual users; it is aggregated and anonymized.

Data Security & Encryption

We at bom jp protect your data using industry-standard encryption and security practices. All communication between your device and our servers is encrypted using TLS 1.2 or higher. Your password is hashed and never stored in plain text. Payment information is handled by certified payment processors and never stored on our servers.

We maintain firewalls, intrusion-detection systems, and regular security audits to protect against unauthorized access. However, no security system is completely impenetrable. If you believe your account has been compromised, contact our support team immediately.

International Data Transfers

Our servers may be located outside your jurisdiction. When you use bom jp, your data may be transferred to and stored in countries outside Indonesia. We maintain the same data-protection standards regardless of where your data is stored. By using bom jp, you consent to international data transfers.

Contact Us About Privacy

If you have questions about this privacy policy or about how we handle your data, contact our support team. You can reach us through the chat widget on bom jp, via email, or through our FAQ section. We aim to respond to all inquiries within standard business hours.

If you have a privacy complaint or believe we have violated your data rights, you may lodge a complaint with your local data-protection authority. We are committed to resolving privacy concerns promptly and fairly.

Changes to This Privacy Policy

We at bom jp may update this privacy policy from time to time. We will notify you of material changes by email or by displaying a notice on our platform. Your continued use of bom jp after such notice constitutes your acceptance of the updated policy. If you do not agree to the changes, you may close your account.